Cognitive Loyalty Management
Increase the loyalty of your customer base through points, offers, rewards, and other meaningful interactions through LINK™ Cognitive Streaming Analytics.
LINK™ provides enterprises with the capability to differentiate value creators from value destroyers in your base to guarantee the ROI of loyalty initiatives.
Moreover, LINK™ also provides the capability to measure loyalty indexes (e.g. Net Promoter Score, CSAT). and understand the profiles and preferences of your promoters, passives, and detractors at any given time.